School districts need to be prepared to have kids work in McDonald's and places a lot better.
This is the McDonald's of the future.... Get ready.
Thanks to modern technology, the voice you hear coming out of the little speaker at the McDonald's drive-through could actually belong to someone hundreds of miles away. That's the case at several franchises in Colorado, Missouri, Minnesota and Massachusetts that route all drive-through orders though a single call center in Colorado Springs.
According to the New York Times, franchisee Steven Bigari set up the system "for the same reasons that other business owners have embraced call centers: lower costs, greater speed and fewer mistakes.
"Cheap, quick and reliable telecommunications lines let the order takers in Colorado Springs converse with customers in Missouri, take an electronic snapshot of them, display their order on a screen to make sure it is right, then forward the order and the photo to the restaurant kitchen. The photo is destroyed as soon as the order is completed, Mr. Bigari said. People picking up their burgers never know that their order traverses two states and bounces back before they can even start driving to the pickup window."